Privacy Policy

Last updated: June 13, 2025

This Privacy Policy describes how EcoTrendSolutions ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.ecotrendsolutions.com (the "Site") or interact with us through any related services (collectively, the "Services").

By using our Site and Services, you agree to the practices described below. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, operations, or legal requirements. When we do, we’ll revise the "Last updated" date and publish it here. We encourage you to review this policy regularly.

What Information We Collect

We collect personal information to provide and improve our Services, fulfill your orders, and enhance your shopping experience. The data we collect may include:

Information You Provide Directly

  • Contact info: name, email, phone number, billing/shipping address
  • Order details: items purchased, payment method (processed securely via third parties), and shipping information
  • Account credentials: if you create an account
  • Customer support content: emails, messages, or inquiries you send us

Information We Collect Automatically

Using cookies, pixels, and similar tools, we collect:

  • Device and browser info
  • IP address
  • How you interact with the Site (e.g., pages visited, time on site, clicks)

How We Use Your Information

We use your personal information to:

  • Process orders and payments
  • Deliver products to your door
  • Communicate with you about orders, returns, or support inquiries
  • Improve and optimize our website and Services
  • Send promotional emails or updates (you can opt-out anytime)
  • Detect and prevent fraudulent or unauthorized activity

Cookies

We use cookies to personalize your experience, remember your preferences, and analyze website traffic. You can manage or block cookies through your browser settings, but this may affect site functionality. For more details on Shopify-powered cookie usage, visit Shopify's Cookie Policy.

We also respect the Global Privacy Control (GPC) signal. When active, we treat it as a request to opt out of tracking or targeted advertising for that browser or device.

Sharing Your Information

We may share your data with trusted third parties such as:

  • Platforms that support our store (like Shopify)
  • Payment processors to securely complete your transactions
  • Fulfillment and logistics partners to ship your order
  • Marketing partners (only with your consent or as allowed by law)
  • Legal authorities if required to comply with applicable laws

We do not sell your personal information.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined here — including order fulfillment, legal obligations, and account management.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your data
  • Request deletion of your information
  • Opt out of targeted advertising
  • Withdraw consent to data use

To exercise these rights or ask any questions, contact us at:
📧 info@ecotrendsolutions.com

International Visitors

Your information may be processed outside your country of residence, including in countries where data protection laws differ. We rely on legal safeguards for such transfers where required.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please email us at:
📧 info@ecotrendsolutions.com

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